1. Scope, Provider and Acceptance of Terms

1.1I-RIIDE Technologies Sàrl, Rue Victor-Tissot 24B, 1630 Bulle, Switzerland (hereinafter referred to as “I-RIIDE”, “we”, “us” or “our”) operates a digital mobility platform accessible via mobile applications and related interfaces (the “Platform”). The Platform enables users to discover, access, combine and pay for various mobility-related services, including but not limited to public transport, parking, electric vehicle charging, vehicle sharing, rental services and other mobility solutions (collectively, the “Services”).

1.2 These Terms and Conditions (the “Terms”), together with our Privacy Policy and any additional provisions, notices or service-specific conditions made available through the Platform, govern the contractual relationship between you (“User”, “you”) and I-RIIDE in relation to the access and use of the Platform and the Services.

Any terms or conditions of the User are expressly excluded and shall not apply.

1.3 I-RIIDE reserves the right to modify, update or amend these Terms at any time. The applicable version shall be the one in force at the time of use of the Platform or Services. Users will be informed of material changes through appropriate channels, including but not limited to in-app notifications, email communication or explicit confirmation requests within the Platform.

Continued use of the Platform following such updates constitutes acceptance of the revised Terms.

1.4 By creating an account, accessing or using the Platform or any of the Services, you acknowledge that you have read, understood and agree to be bound by these Terms. If you do not agree, you must refrain from using the Platform and Services.

2. Account Creation, Management and Access Rights

2.1 Access to the Services requires the creation of a personal user account. Users must be at least 18 years old and possess full legal capacity.

During registration, you are required to provide accurate and complete information, which may include personal identification details, contact information, payment credentials and, where relevant, driving licence data or identity verification documents.

2.2 I-RIIDE may perform verification checks and reserves the right to approve or reject account creation at its sole discretion. You are responsible for ensuring that your account information remains accurate, complete and up to date at all times.

You confirm that you are authorized to use any data, documents or payment methods provided.

2.3 Users may request deletion of their account at any time, provided that no ongoing bookings, active services or outstanding payments remain. Account deletion requests can be submitted via the Platform or by contacting: hello@i-riide.com.

Deletion may result in the cancellation of future bookings and may trigger applicable cancellation fees depending on the underlying service provider’s conditions. Certain data may be retained as required by law or for legitimate business purposes.

2.4 I-RIIDE reserves the right, at its sole discretion and without prior notice, to restrict, suspend or terminate access to the Platform or Services, including deletion of user accounts, in cases including but not limited to breach of these Terms, suspected misuse, legal obligations or risk management considerations.

3. Nature of Services and Platform Role

3.1 I-RIIDE provides a digital interface that aggregates and facilitates access to mobility services. Depending on the service, I-RIIDE may act as:

a direct provider of certain functionalities, and/or

An intermediary enabling Users to connect with independent third-party mobility providers.

3.2 Where Services are provided by third-party operators, any contractual relationship regarding the execution of the mobility service is established directly between the User and the respective third-party provider.

I-RIIDE does not control and is not responsible for the performance, availability, safety, pricing or content of third-party services.

3.3 Third-party services may be subject to separate contractual terms, transport conditions or usage policies. Users are required to review and accept such conditions prior to booking or using the relevant service.

By confirming a booking via the Platform, you agree to the applicable terms of the respective service provider and authorize I-RIIDE to act on your behalf for the technical processing and completion of such booking.

3.4 Users may not transfer, share or grant access to their account or credentials to any third party.

4. Service-Specific Terms

4.1 Certain mobility services available through the Platform are subject to additional terms and conditions specific to the type of service or the underlying provider (the “Service-Specific Terms”), including but not limited to services related to car sharing, parking, electric vehicle charging or micromobility.

4.2 These Service-Specific Terms form an integral part of the contractual framework governing your use of the Platform and shall apply in addition to these Terms.

4.3 In the event of any conflict or inconsistency between these Terms and the applicable Service-Specific Terms, the Service-Specific Terms shall prevail with respect to the relevant mobility service.

4.4 Users are required to review and accept the applicable Service-Specific Terms prior to booking or using the corresponding service. Acceptance may be required explicitly within the Platform.

5. Pricing, Fees and Payment Conditions

5.1 Access to the Platform itself is generally free of charge. However, specific Services, functionalities or third-party mobility offerings may be subject to fees.

All applicable prices are displayed within the Platform at the time of booking or use.

5.2 Users are responsible for all charges incurred through their account, including those arising from third-party services, cancellations, penalties or additional usage-based fees.

5.3 Telecommunication or data transmission costs incurred through the use of the Platform are not included and remain the responsibility of the User’s network provider.

6. Availability, Modifications and Technical Requirements

6.1 The Platform is provided via internet-based infrastructure and may be subject to interruptions, maintenance periods, technical limitations or third-party dependencies.

I-RIIDE does not guarantee uninterrupted availability, error-free operation or universal accessibility across all devices, networks or locations.

6.2 I-RIIDE reserves the right to modify, expand, limit or discontinue any aspect of the Platform or Services at any time, without obligation to provide justification.

6.3 Users are solely responsible for ensuring that their devices, software and connectivity meet the technical requirements necessary to access and use the Platform.

7. Data Protection and Privacy

7.1 To access and use the Services, Users must provide certain personal data. This data is necessary for account management, service delivery, transaction processing, security and communication purposes.

7.2 Users acknowledge and agree that their data may be processed, stored and shared with relevant third-party service providers where required for the execution of mobility services or operational purposes.

7.3 Further details regarding data processing practices are outlined in the I-RIIDE Privacy Policy, which forms an integral part of these Terms.

8. Intellectual Property Rights

8.1 All rights, title and interest in and to the Platform, including its software, technology, design, content, trademarks, logos and underlying systems, are owned by or licensed to I-RIIDE.

8.2 Users are granted a limited, non-exclusive, non-transferable and revocable right to access and use the Platform solely for its intended purpose.

8.3 Any reproduction, modification, distribution, reverse engineering, scraping, extraction, or commercial exploitation of the Platform or any part thereof is strictly prohibited without prior written consent from I-RIIDE.

9. Liability and Disclaimer

9.1 I-RIIDE shall be liable only for damages directly caused by its intentional misconduct or gross negligence.

9.2 To the extent permitted by applicable law, any further liability is excluded, including but not limited to:

indirect or consequential damages

loss of profit, data or opportunity

service interruptions or delays

actions or omissions of third-party providers

9.3 I-RIIDE provides the Platform and Services “as is” and makes no warranties or representations, whether express or implied, regarding:

availability or reliability

absence of defects or errors

fitness for a particular purpose

accuracy or completeness of information

10. User Responsibility and Indemnification

10.1 Users are fully responsible for their use of the Platform and Services and for compliance with applicable laws and contractual obligations.

10.2 In the event of a breach of these Terms or misuse of the Platform, Users shall be liable for all resulting damages and costs incurred by I-RIIDE.

10.3 Users agree to indemnify and hold harmless I-RIIDE against any claims, damages, liabilities or expenses (including legal costs) arising from their use of the Platform, violation of these Terms or infringement of third-party rights.

10.4 Any liabilities arising from the use of third-party mobility services, including fines, penalties or damages, remain solely the responsibility of the User.

11. Force Majeure

11.1 I-RIIDE shall not be held liable for any failure or delay in the performance of its obligations where such failure or delay results from events beyond its reasonable control.

11.2 Such events include, but are not limited to, strikes, transport disruptions, acts of government, natural disasters, network failures, system outages, cyber incidents or failures of third-party providers.

12. Communications and Notifications

12.1 I-RIIDE may communicate with Users through various channels, including in-app notifications, email or other contact details provided.

This includes operational messages, booking updates, service-related information and changes to the Terms.

12.2 Users may also receive marketing communications regarding services, features or partner offers. Preferences can be managed within the Platform settings.

13. Final Provisions

13.1 Users may not assign or transfer their rights or obligations under these Terms without prior written consent from I-RIIDE. I-RIIDE may freely transfer or assign its rights and obligations.

13.2 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid one reflecting the original intent as closely as possible.

13.3 For any inquiries or support requests, Users may contact: hello@i-riide.com

13.4 These Terms and any contractual relationship between the User and I-RIIDE shall be governed exclusively by Swiss law, excluding conflict of law principles.

13.5 The exclusive place of jurisdiction shall be the registered office of I-RIIDE, unless mandatory legal provisions provide otherwise.